Rescue 1299

Complaint Management System

We implemented the Complaint Management System (Rescue 1299), integrating a call center, CRM integrated with PBX, networking, and real time complaint tracking to enhance emergency response efficiency.

Key Highlights
  • Centralized complaint management with live ticket status updates.
  • Interactive reports & dashboards for actionable insights.
  • Role based access control for secure operations.
Delivered Solution
  • Designed & developed a Business Intelligence (BI) application for data visualization and monitoring.
  • Built a web application for complaint tracking and real time updates.

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