Rescue 1299
Complaint Management System
We implemented the Complaint Management System
(Rescue 1299),
integrating a call center, CRM integrated with PBX, networking, and real time
complaint tracking to enhance emergency response efficiency.
Key Highlights
-
Centralized complaint management with live ticket status updates.
- Interactive reports & dashboards for actionable insights.
- Role based access control for secure operations.
Delivered Solution
-
Designed & developed a Business Intelligence (BI) application for data
visualization and monitoring.
- Built a web application for complaint tracking and real time updates.