KMC 1339
KMC 1339
Citizen Complaint Information System
We developed the Citizen Complaint Information System (1339) for KMC, integrating a centralized call center with PBX integration, CRM, real time complaint tracking, reporting, and live monitoring.
Key Highlights
- Centralized complaint management with live ticket status updates.
- Interactive reports & dashboards for actionable insights.
- Role based access control for secure operations.
Delivered Solution
- Designed & developed a Business Intelligence (BI) application for data visualization and monitoring.
- Built a web application for complaint tracking and real time updates.
Our Similar Work
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